To check the latest status on your order, simply follow the instructions below.


Checking via Our Website Page

Step 1
Head over to the tracking page of our website here

Step 2
Enter either of the following:
• Email address / Mobile number registered in your order and Order Number

OR

• Tracking number given to you

How To Track Your Order (Non-Premium Items)
Step 3
Search results should show the tracking status as follows:

How To Track Your Order (Non-Premium Items)
* If the system is taking a long time to retrieve the tracking status, reasons are probably due to what was indicated - that it is the first time searching for this tracking number - or simply because the status is not yet ready for viewing, in this case, please check back in a few days' time for the updated status, thank you for your patience.

Important Note
You may opt-in for email updates on your order status by simply toggling the switch to the side until it's green. 

** Do kindly be notified that all orders are opt-in for notifications by default **

If you wish to opt-out of email updates on your order status, toggle the switch off.

You may also toggle the language options to your preferred language.

We support English, French and Spanish for now.