• Shipping & Returns Shipping & Returns

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  • Shipping

    Shipping & Returns

    Waiting period maybe between 12 - 60 days, depending on the customs clearance and mailing conditions in your country.

    All standard shipping comes with tracking, unless otherwise stated.

    In the event that this complimentary traceable form of postage is not available for your country, we will email you to ask whether you would like to proceed with order, using a non-traceable postage.

    Do note that if you are unreachable via email, we will wait within a reasonable time span of one week, before proceeding with your order -using the non-traceable postage. 

    Expedited shipping by reliable courier partners such as Aramex, EMS and DHL, is available upon checkout, at an additional charge.

    Please note that merchandise is mailed out direct by our suppliers (except for premium items) to keep our selling prices affordable and to save on shipping time.

  • Countries we ship to

    - United States of America (USA)
    - United Kingdom (UK)
    - Australia
    - Canada
    - Singapore
    - Spain 
    - Japan
    - South Korea
    - Malaysia
    - Indonesia
    - Philippines

    Don't see your country featured in the list? We would love to include it!
    Let us hear from you by dropping us an email at 
    feedback@sonotsizezero.com and we promise to review it soon!

  • Returns & Exchanges

    As of 23 November 2017, we have revised our policies to accept requests for returns and exchanges. Do note that you will still be responsible for the shipping charges back to us and there will be a 20 calendar days allowance period from the time we ship your item out.

    Kindly email us at returns@sonotsizezero.com before returning your item so that we advise you on the return address and the return procedure.

    For more information, please refer to our FAQs or read the full Terms and Conditions.

    Critical measurements are provided for each item hence you are therefore encouraged to review them as well as to consult the provided Size Chart before making the purchase. Should there be any concern with the fit / size, please send in your query with us via chat (located below) or our contact form before making the purchase

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