I received my bracelet yesterday and I love it!!! I want to thank Kylie who has kept me updated all the way during the National postal strike wth Canada Post here in Canada. She expedited my package and even gave me a complimentary gift for the delay. I really appreciate her professionalism and will keep my business with her in the future. Thank you Kylie for who you are. Sally from Montreal, Quebec, Canada. Happy holidays
I really like these earrings. They are very pretty and look so nice. It is so neat to have a site that sells items from your favorite dramas. My top drama is Crash Landing on You. If you purchase you will not be disappointed.
I absolutely love this ring! It's well-made, comes in cute packaging with its own polishing cloth, and fits perfectly. It's a great little reminder of the show that I think every Tale of the Nine-Tailed fan should have. The staff is wonderful, too! There was a bit of a delay in getting my order, which is totally fine because these things can happen, but Kylie got ahead of it and kept me in the loop, which I greatly appreciated :) 5 stars across the board!
It was just like the pictures and super pretty and flattering in person. It came with a cute True Beauty freebie card and a free hair clip too! It was great for my Halloween costume :)
Outstanding bangle. Shinny and comfortable to wear. Love it
After finding almost half a decade, we have finally found this beautiful and gorgeous piece of dress that is almost like the actual piece in the drama, from the flare dress to the gold and black buttons! (:
Real life photos of the dress, as per taken by us in the studio! (:
Last piece of this beautifully smooth glossy leather-like material, material has since been sold out and discontinued by the factory! ((:
Please kindly note that the buttons are entirely black, different from the ones worn by Seo Ye-ji in the drama. You may wish to change the buttons to gold and black if you want it to look more similar.
Length of dress is short, more suitable for petite sized, please kindly check measurement for length before purchasing! (:
Real life photos of the item, a stylish and casual beige jacket that looks similar to that seen on Bae Seok-ryu in the drama! (:
Real life photos of the shirt as per received from our supplier, an irresistibly colorful and vibrant boyfriend shirt that is bound to make you look as alluring and eye-catching as Bae Seok-ryu in the drama! (:
Real life photos of the top as per received from our supplier, a very pretty and versatile fairy-like top that you can wear on its own or as a casual lightweight outerwear like Jung So-min in the drama! (:
I recently purchased the tweed jacket from So Not Size Zero and have some serious concerns.
While I understand that online shopping has its limitations, the discrepancies between the advertised product and what I received are quite disappointing.
Color Discrepancy: The jacket was shown as white and black, but what arrived is more of a dirty beige and black. This significant difference really detracts from its overall appearance.
Button Appearance: In the images, the buttons appear bright white with no discernible designs. However, the buttons on the jacket I received are much whiter than the jacket itself, making them look mismatched and cheap.
Shoulder Pad Design: The product was portrayed with layered shoulder pads that create a beautiful boat shape. In reality, the shoulder pads are dense and lack the elegant silhouette shown in the photos, simply adding width without the appealing design.
The jacket is completely new, unworn, and has all tags attached, which makes this experience even more disappointing. The photos on the site seem heavily edited and do not accurately represent the actual product.
Additionally, customers are responsible for their own shipping arrangements and expenses for returns, which complicates the process, especially when the shop is not based in the UK. This adds an extra layer of frustration to an already disappointing experience.
I urge the store to upload more realistic photos that accurately depict their items, including more detailed views of the materials. Better representation would greatly benefit customers and help avoid similar issues in the future.
Hello Aidai
Firstly, we sincerely thank you for your detailed and analytical feedback of this item received and we will be relaying this information to our supplier to improve the product. We deeply regret if you find our products unsatisfactory or if we have been inadequate in serving you in any way.
We are deeply saddened that you have chosen to leave a negative review for us despite us accepting your request for a return of this item.
To be honest, I can solemnly swear that we have been nothing short of being dedicated by asking for confirmations of your shipping address (which you have filled in wrongly in the first place) and accommodative (by adhering to your request for a return without any further questions asked) however you decided not to do so in the end as you do not wish to fork out the return fees and make shipping arrangements for it back, citing reasons of how we are making customers fork out for their own return fees back. We would like to clarify that it is clearly stated in our “Terms and Conditions” as well as 'FAQs' sections that customers are liable to pay for their own shipping fees and arrangement back and it is the customer’s own consumer responsibility to read up on our policies before purchasing with us. Alternatively, we are also most willing to honestly answer any doubts customer might have before purchasing with us! (:
As for how the actual product sent does not look like the product image at all, we have already refuted this by sending you a side-by-side comparison (and accepted your request for a return nonetheless) so we do not wish to comment further on this issue since expectations clearly varies and just wish to express our apologies that we are unable to meet your fastidious expectations of the exact same carbon copy of the jacket. This is because from day 1 of our business, we have already reiterated that ours is an inspired version off the drama (although we have tried our best to find a similar jacket which nails down the perfect details from the shoulder pads to the buttons) and therefore we are not able to make the exact same item. This has been clearly stated in the “Notes” tab of all products pages.
We also hope to seek your kind understanding that as a small business, we are unable to pay for your return shipping fees back to us on top of a refund as we have already paid for the shipping fees to you so we will be making a double loss in this case and we trust that you know that even big fashion houses do not give out free international returns unconditionally. In any case, we would still like to thank you for trying us out and we once again offer our sincerest apologies if there is any unintended misrepresentation or if we have caused you any disappointment or inconvenience in any way and we sincerely wish you nothing but the best.
With love
Kylie
Customer Service Specialist
Hello Alexandra
Thank you very much for leaving this kind review for us and we are happy that you like these earrings, which are one of our best-selling products! (:
We look forward to serving you again with pleasure and we wish you a pleasant weekend! (:
With love
Kylie
Hello Kim
Thank you for leaving us a review and we are terribly sorry to learn that your ring broke the 3rd time that you wore it.
We will be sure to reflect this to our supplier to improve the quality and sincerely apologise for any unintended disappointment and inconvenience caused to you.
Please let us know if you need us to send you a brand new replacement piece for it and we wish you a pleasant weekend! (:
With love
Kylie
Love this outstanding elegant bangke. Don't want to take it off
Hello Alice
Thank you so much for your kind review for us and we are happy and delighted to know that you have received this bangle safely and like it! (:
We are extremely grateful to you for taking out time to draft this lovely review and wish you a pleasant weekend! (:
With love
Kylie
I'm really a very big True Beauty fan and came across this page through Tik Tok.
I am really so grateful and happy that this website is available, on which you can fulfill some wishes.
The bracelet arrived safely and very well packed. The quality of the bracelet is sooo beautiful and was DEFINITELY worth it in terms of price. I also received some gifts for which I thank you very much. Thank you dear Kylie ❤️ !!!
Hello Helena
Thank you very much for your kind words and we are delighted that you have found us through Tiktok!
We are also very grateful and glad that you have received your item safely and like it!
You're most welcomed and we hope you will be as charming as Cha Eun-woo and Hwang In-yeop in 'True Beauty' and surrounded with many friends with this bracelet! ❤️️
We wish you much luck, love and happiness and would like to express our sincere thanks once again!
With lots of love
Kylie
Customer Service Specialist
So Not Size Zero
I'm 162 cm tall and ordered a Size M. The Sleeves are a lil' long with a mesh inner layer, which will be see-through when worn under a dark-coloured shirt so you might want to take note of that.
I like that there are two pockets on the front of the jacket, which is great for both Spring and Autumn when you are going for a jog / quick errand run / to walk your dog. However, I think it might feel stuffy when worn during Summer as fabric is relatively thick.
I'm glad I still took a leap of faith and ordered this as I really like "Lovely Runner", customer service from this store is good and responsible too.
So I received these earrings and they were beautiful but a little small in size and without me contacting customer service, the business themselves reached out to me letting me know they had sent a smaller size by mistake and immediately shipped out a new replacement that is exactly like the picture in both size and shape free of cost. I'm so happy with the new item and that they reached out unprompted which as the customer, I truly appreciate it. The earrings themselves are very light and yet elegant for everyday wear and immediately prep up my outfit, so highly recommend!
I absolutely love these earrings, look exactly like the pic and end up looking very elegant when dressed up. Love it!
Amazing tailoring, nice material and a super fit! including the sleeve length which always tends to be a problem for me because I am petite. I am a size 10 but sized up and this was the right choice as it is slim cut / fit. This is going to be my favourite go to jacket in spring ☺️
Really stylish. Lovvvee ittt!😊
Fantastic support provided by Kylie. The One Size only had sold out so I wasn’t sure if Medium would fit ..but she provided in depth details that I was able to purchase the correct size and it fits perfectly! Thank you Kylie. Keep up the good work!
Hello Nosheen
Thank you so much for your kind and sweet compliments!
I'm elated and relieved to know that the top managed to fit you well in the end and you're most welcomed!
I'm glad to be of assistance to you and wish you a pleasant weekend ahead!
With love
Kylie