General Shipping
Countries We Ship To
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Shipping Charges
All additional charges are stated in USD.
Returns
We hope you are satisfied with all of your purchases but if you ever need to return an item, you may do so within 20 calendar days from the date your parcel was dispatched.
Please email us beforehand at returns@sonotsizezero.com to inform us of your returns. Any unaccompanied returns will be immediately disposed of, without any refund.Kindly note that you will be responsible for the shipping charges as well as arrangement of delivery back to us.We accept refunds / returns for items that are unworn and unwashed however we cannot accept refunds / returns on bags as well as cosmetics brushes and pierced jewellery or on swimwear and lingerie due to hygiene reasons.Delivery fees, if any, will not be refunded.Full policy can be found hereExchanges
Exchanges are subjected to availability* and you will be responsible for the shipping charges involved.
Kindly be reminded that minor defects such as loose threads, slight stains or scratches will not be considered as defects and hence, are not eligible for returns, exchanges or refunds. Please note that you must email us in advance at returns@sonotsizezero.com about your intent to exchange.*Purchase consisting of sale items, intimates, accessories, bags and gifts are final and cannot be returned, exchanged or refunded.