As of 23 November 2017, we have revised our policies to accept requests for returns and exchanges*. Do note that you will still be responsible for the shipping charges back to us and there will be a 20 calendar days allowance period from the time we ship your item out.

Kindly email us at returns@sonotsizezero.com before returning your item so that we advise you on the return address and the return procedure.

For more information, please refer to our FAQs or read the full Terms and Conditions.

Critical measurements are provided for each item hence you are therefore encouraged to review them as well as to consult the provided Size Chart before making the purchase.

Should there be any concern with the fit / size, please send in your query with us via chat (located below) or our contact form before making the purchase.

*Purchase consisting of sale items, intimates, accessories, bags and gifts are final and cannot be returned, exchanged or refunded.